The image you're seeing is the moment we as a class collectively decided the seven words and phrases to remove from our professional vocabulary. I'll expand on that a little bit later. I always look forward to hosting my masterclass at The Guardian with a particular fondness as it feels like a second home to me. None more so than on 22 October, where in front of a very engaged audience I conducted what was possibly my most energising class yet. How to succeed as an introvert:

A fortnight ago I hosted the very popular 'How to succeed as an introvert' Guardian Masterclass for professionals. Its main aim is to help participants unlearn what is known about introverts in the professional world and acquire tools to help you succeed and build your self-esteem. The most enjoyable thing about hosting this masterclass is watching the free-flowing exchange of information and contributions that come from beyond me in the form of group participation. This, in